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Welcome to the PCI Proxy (https://www.pci-proxy.com) Status page. Please be aware that we are displaying the up-times of PCI Proxy and Datatrans APIs ONLY, which means that we are not monitoring nor displaying the status of third-party integrations.

For Filter/Forward API integrations, please also check those third party providers if you are having trouble with your integrations.

Register to Status Page alerts directly from within our Dashboard (https://dashboard.pci-proxy.com) in the Contract Settings.

Having trouble? Email us at support@pci-proxy.com.

Scheduled Maintenance

Sandbox Certificate Renewal Nov 10, 2026 07:00-15:00 UTC

Dear customer,

On the following date we will replace our certificate for the test environment as follows:

Test environment: 10.11.2026
- pay.sandbox.datatrans.com
- admin.sandbox.datatrans.com
- api.sandbox.datatrans.com

No service interruption is expected.

Further information, details and download links can be found at https://docs.datatrans.ch/docs/certificate-pinning.
The new Test certificates will become available on 02.11.2026.

If you need further information, please contact us at support@pci-proxy.com.

Best regards,
PCI Proxy team
Posted on Oct 06, 2026 - 12:08 UTC

Production Certificate Renewal Nov 18, 2026 07:00-15:00 UTC

Dear customer,

On the following date we will replace our certificate for the production environment as follows:

Productive environment: 18.11.2026
- pay.datatrans.com
- admin.datatrans.com
- api.datatrans.com

No service interruption is expected.

Further information, details and download links can be found at https://docs.datatrans.ch/docs/certificate-pinning.
The new Production certificates will become available on 09.11.2026.


If you need further information, please contact us at support@pci-proxy.com.

Best regards,
PCI Proxy team
Posted on Oct 06, 2026 - 12:10 UTC
System Metrics Month Week Day
Filter/Forward API ?
Fetching
SecureFields.js ?
Fetching
Vault API ?
Fetching
3D Secure Authentication
Fetching
Show API
Fetching
Tokenization API
Fetching
PCI Proxy dashboard ?
Fetching

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Emergency Maintenance Notification | PSM-634366 | Datacentre Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:30 UTC
Scheduled - Region: Global

Maintenance Reference: PSM-634366

Maintenance Type: Emergency Datacentre Network Maintenance

Systems Impacted:
PCI-Proxy

Reason for Emergency Maintenance:
Planet has been notified by our third-party datacentre provider of a newly identified critical security vulnerability affecting the current software version of key network infrastructure within our UK datacentre.

The equipment vendor has issued a security advisory recommending urgent remediation through a software upgrade to address the identified vulnerability.

Given the severity of the vulnerability and the potential security exposure associated with delaying remediation, this activity has been classified as emergency maintenance and will be undertaken overnight on 9 to 10 October 2026.

We apologise for the short notice. However, this work is being prioritised to protect the security and resilience of the infrastructure supporting our services.

Maintenance Window and Expected Impact:

Maintenance Date: Overnight, 9 to 10 October 2026
Maintenance Window: 03:30 AM to 04:30 AM UK time (BST) on 10 October 2026

Expected Service Impact Window: 04:00 AM to 04:30 AM UK time (BST)
Expected Service Disruption: Up to 10 minutes in total

The maintenance will involve upgrading network infrastructure and performing controlled failovers between network components.

During the anticipated 30-minute impact window, two brief network failovers are expected. These may result in temporary interruptions to connectivity or service availability across the affected systems.

The combined service interruption is expected to be no more than 10 minutes, rather than a continuous outage throughout the 30-minute impact window.

Services are expected to remain available outside these brief interruptions.

Planet’s Infrastructure, Application Operations and Incident Management teams will actively monitor the maintenance, coordinate with our third-party datacentre provider and validate service availability following each network transition.

Rollback and Service Recovery:
Recovery and rollback procedures form part of the maintenance implementation plan.

Should unexpected issues arise, our technical teams will work directly with the third-party datacentre provider to assess the impact, implement appropriate recovery measures and restore affected services as quickly as possible.

Additional Information:
We recognise the inconvenience that emergency maintenance and short-notice service interruptions can cause.

However, given the critical nature of the identified vulnerability, completing this preventative security upgrade promptly is necessary to maintain the security and resilience of our infrastructure.
Oct 9, 16:53 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

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