Production Emergency Maintenance | 24 June 2025, 0:00am - 2:00 am CEST

Scheduled Maintenance Report for PCI Proxy

Completed

The scheduled maintenance has been completed.
Posted Jun 24, 2025 - 00:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2025 - 22:00 UTC

Scheduled

Dear customer,

we would like to inform you that emergency maintenance will take place on the PCI Proxy production environment to address recent stability issues and ensure reliable performance.

Start Time: 24.06.2025, 00:00 am CEST
End Time: 24.06.2025, 02:00 am CEST
Duration: 2 hours

Purpose:
A firewall software upgrade will be performed to address a vendor-identified bug that is believed to be contributing to recent intermittent service instability. This action is being taken in coordination with the firewall vendor and our cloud hosting provider as a recommended corrective measure.

Expected Impact:
Multiple intermittent service interruptions may occur, with a cumulative impact of 30 minutes is expected during the 2 hour window.

We sincerely apologize for the short notice announcement and we appreciate your understanding and cooperation. Please do not hesitate to reach out to support@pci-proxy.com if you have any questions.

Best regards,

The PCI Proxy team
Posted Jun 23, 2025 - 15:18 UTC