Incident on the PCI Proxy platform

Incident Report for PCI Proxy

Resolved

Dear valued customer,

We experienced an outage of the PCI Proxy Platform. This has since recovered.

Start time: 22nd October 2025, 18:35 am CEST
End time: 22nd October 2025, 19:00 CEST

Our teams are aware of the incident and working to get more information.

We sincerely apologize for the inconvenience caused.

Best regards

PCI Proxy

Posted Oct 22, 2025 - 17:21 UTC

Investigating

We encounter technical problems on the PCI Proxy Processing Platform. The technical team is working hard to resolve the problem within the shortest time possible.

We will inform you as soon as the problem is resolved.

We apologize sincerely about this incident.

If you have any questions regarding this issue please contact us at support@pci-proxy.com.

Best regards

PCI Proxy

PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

Posted Oct 22, 2025 - 16:56 UTC