Incident Report For Technical Problem At The PCI Proxy Platform From 7th of November 2023

Incident Report for PCI Proxy

Resolved

As you might have noticed we had an incident yesterday where our PCI Proxy Platform wasn't available.

Please find here our statement regarding the outage on the PCI Proxy Platform yesterday:

We experienced an outage of the Datatrans Payment Gateway caused by a memory leak in a new release. This problem is resolved now by a rollback to the previous release.
Duration: 07 November 2023, 16:55:12 - 16:59:24 CET

We sincerely apologize for this. We stay at your disposal for additional information at support@pci-proxy.com

Best regards,

PCI Proxy

PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

Posted Nov 08, 2023 - 07:52 UTC