All Systems Operational

About This Site

Welcome to the PCI Proxy (https://www.pci-proxy.com) Status page. Please be aware that we are displaying the up-times of PCI Proxy and Datatrans APIs ONLY, which means that we are not monitoring nor displaying the status of third-party integrations.

For Filter/Forward API integrations, please also check those third party providers if you are having trouble with your integrations.

Register to Status Page alerts directly from within our Dashboard (https://dashboard.pci-proxy.com) in the Contract Settings.

Having trouble? Email us at support@pci-proxy.com.

Scheduled Maintenance

Maintenance notice for PCI Proxy production environment - May 7th, 2025 May 7, 2025 00:00-01:00 UTC

Dear customer

As part of our ongoing commitment to enhancing your experience, we will be enabling a data capture feature designed to improve the efficiency and speed of transaction data handling across our platforms. This update supports our goal of delivering more seamless, reliable services for you. To implement this improvement, a brief maintenance window has been scheduled on our production environment.

Please note that no downtime is expected, and all services will remain fully operational throughout this time.

Start Time: Wednesday, May 7th, 2025, at 00:00 AM UTC
End Time: Wednesday, May 7th, 2025, at 01:00 AM UTC
Expected Impact: None – all systems will remain available.

We appreciate your understanding and cooperation.

Please do not hesitate to reach out to support@pci-proxy.com if you have any questions.

Best regards,

PCI Proxy Team

Posted on Apr 15, 2025 - 08:13 UTC

Sandbox Certificate Renewal May 26, 2025 07:00-15:00 UTC

Dear customer,

On the following date we will replace our certificates for the test environment:

Test environment: 26 May 2025
- pay.sandbox.datatrans.com
- admin.sandbox.datatrans.com
- api.sandbox.datatrans.com

The new Sandbox certificates will become available on 19 May 2025.
No service interruption is expected.

If you need further information, please contact us at support@pci-proxy.com.

Best regards,
PCI Proxy team

Posted on Apr 22, 2025 - 09:18 UTC

Production Certificate Renewal Jul 9, 2025 07:00-15:00 UTC

Dear customer,

On the following date we will replace our certificates for the productive environment:

Productive environment: 9 July 2025
- pay.datatrans.com
- admin.datatrans.com
- api.datatrans.com

The new Production certificates will become available on 17 June 2025.
No service interruption is expected.

If you need further information, please contact us at support@pci-proxy.com.

Best regards,
PCI Proxy team

Posted on Apr 22, 2025 - 09:18 UTC
Filter/Forward API ?
Fetching
SecureFields.js ?
Fetching
Vault API ?
Fetching
3D Secure Authentication
Fetching
Show API
Fetching
Tokenization API
Fetching
PCI Proxy dashboard ?
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - Dear Customer,

We are currently investigating an issue that affected some incoming and outgoing connections between 01:38 and 01:52 UTC today.
This was not a complete service outage, but some requests may have experienced delays or failures during this time.

Our team is working to identify the root cause and ensure the stability of connections from and to our services.
We will provide an update as soon as more information becomes available.

Thank you for your patience and understanding.

Best regards,
PCI Proxy team

Apr 25, 09:07 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.